Essential Services

essential service hub

Dispensing Medicines

Convenient support for patients who need regular medicines without requesting a new prescription every time ... This service helps patients receive their regular medication efficiently, reduces repeated GP visits, and improves medicine continuity.

Repeat Dispensing / ERD

Pharmacies are legally and professionally required to maintain accurate records ... of all medicines that are supplied or dispensed to patients. These records are essential for ensuring patient safety, maintaining legal compliance, supporting continuity of care, and enabling future reference if any issue arises.

Dispensing Appliances

Repeat Dispensing is a system that allows patients with stable long-term medical conditions to receive regular ... medicines without needing a new prescription from their doctor every time. It helps improve convenience for patients and reduces workload for both GP practices and pharmacies.

Discharge Medicines Service

The Discharge Medicines Service (DMS) is a pharmacy service designed to support patients when they move ... from hospital care back to home or another care setting. Its main purpose is to ensure that medicines are continued safely after discharge and to reduce the risk of medication errors during this transition.

Public Health

Public health in pharmacy refers to the role pharmacies play in improving the health ... and wellbeing of the community by providing advice, preventive services, early intervention, and support for healthier lifestyles. Community pharmacies are often one of the most accessible healthcare settings, allowing people to receive health support without needing an appointment.

Healthy Living Pharmacy

A Healthy Living Pharmacy (HLP) is a community pharmacy that actively promotes health improvement, disease prevention, ... and wellbeing within the local community. It goes beyond dispensing medicines by offering public health services, health advice, and support that help people make healthier choices in everyday life.

Self Care

Self care means taking personal responsibility for maintaining health, ... preventing illness, and managing minor health conditions safely and effectively. Community pharmacies play an important role in supporting self care by giving advice, recommending suitable treatments, and helping patients understand when professional medical attention is needed.

Signposting

Signposting in pharmacy means guiding a patient to the most appropriate healthcare service ... , professional, or source of support when their needs cannot be fully managed the pharmacy. It is an important part of community pharmacy practice because pharmacists often act as the first point of contact for health advice and can help people quickly access the right care.

Disposal of unwanted meds

Safe and secure disposal of expired or leftover medicines helps protect both people and the environment. ... Return your unwanted medicines to us for proper disposal, helping to prevent accidental misuse, reduce health risks, and avoid environmental damage.