Frequently asked question

Some services can be provided as walk-ins, while others are best booked in advance. If you are unsure, please call the pharmacy and we will let you know whether an appointment is needed for the service you want.

We provide a range of pharmacy services including prescription dispensing, repeat dispensing support, Pharmacy First advice, blood pressure checks, vaccinations, and selected private services. Availability may vary, so please contact us for the latest service information.

Yes. Our pharmacist can offer advice for a range of minor health concerns and, where appropriate, guide you to the right NHS or local healthcare service. If your symptoms need urgent medical attention, we will advise you on the next step.

You can contact us by phone, visit us in store, or use the contact form on our website. If you need urgent medical help outside pharmacy services, please contact NHS 111 or call 999 in an emergency.

Pharmacy First allows our pharmacist to provide advice and, where appropriate, prescription treatment for seven common conditions without needing a GP appointment. These include earache, impetigo, infected insect bites, shingles, sinusitis, sore throat, and uncomplicated urinary tract infections (UTIs) in women.

Yes, we offer free blood pressure checks for adults aged 40 and over who do not have a previous diagnosis of hypertension. This service helps identify people with undiagnosed high blood pressure so they can be referred to their GP for further investigation.

The New Medicine Service is a free NHS service to help you understand your condition and get the most out of any new medicine you've been prescribed for certain long-term conditions like asthma, type 2 diabetes, or high blood pressure.

Prescription charges in England are standard, but many people are exempt. This includes people over 60, under 16 (or under 19 in full-time education), pregnant women, or those with certain medical conditions. You can check your eligibility on the NHS website or ask our team for guidance.

Yes, you can return any unused or expired medicines to the pharmacy for safe disposal. Please do not put them in your household bin or flush them down the toilet, as this can be harmful to the environment.

EPS allows your GP to send your prescription electronically directly to your nominated pharmacy. This means you don't need a paper prescription and can collect your medicine directly from us once it's ready.

Yes, we provide both free NHS flu vaccinations for eligible groups and private flu vaccinations for those who are not eligible for the free service. Vaccinations are typically available from September through to the end of March.